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Introduction

At BlueFix Energy Solutions Ltd ("BlueFix", "we", "us", or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://bluefix.co.uk or interact with us.

 

Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, postal address (when you contact us or use our forms)

• Booking & Service Details: Information you provide when booking a service or making an enquiry

• Technical Data: IP address, browser type, device information, and usage data collected via cookies and analytics tools

• Correspondence: Records of communication via email, phone, or website chat

 

How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide our services

• Process bookings and manage customer relationships

• Improve our website and services

• Send important updates about your booking or our services

• Comply with legal obligations

We do not sell your data to third parties.

 

Data Storage & Security

Your information is securely stored on our systems. We take reasonable measures to protect your data from unauthorised access, alteration, or disclosure.

 

Sharing Your Information

We may share your information with trusted third-party service providers (e.g., payment processors, IT support) only as necessary to deliver our services. All such providers are required to protect your data and use it solely for the purpose of service delivery.

 

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent or object to certain uses of your data

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at contact@bluefix.co.uk.

 

Cookies

Our website uses cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser settings.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please email us at contact@bluefix.co.uk or call +44 (0)1432 620016.

Last updated: 7 December 2025